Secondary claim creation can be prevented by selecting the option “CoB” on the Secondary Billing Method of a particular Insurance.
1. | From the Setup menu, select the Insurance/Plan sub menu. |
2. | Search the Insurance company and click the Edit button. |
3. | On the Secondary Billing Method, choose the option named “COB”. |
4. | Hit the Save button to update the selection. |

Selecting the option checks the CoB box automatically during Primary payment posting to indicate the claim crossed over, and prevents creation of a secondary claim.