Scheduler Classsic View > How to setup appointment reminder for missed appointments?

Section I

1. Click on Advanced Setup and choose Appt. Reminders to open Appointment Reminder Configuration.

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2. Select the Appointment Status And Type Specific option and enter the following details below.

From (E-Mail)	The sender email address that display in the reminder.
Auth. Mail	Mail ID from which alert is send.
Auth. Password	Password of the authorization mail.
Mail Host	Host address of authorization mail.
Subject	Subject of alert message send to patient.
Message	Alert message that is to be send to patient.
Send	The alert should be send, to the patient prior to the selected days/hours before scheduled appointment
Enable	To enable/disable the alert

3. Save the Appt. Reminder page after entering all details.

Section II

1.	Click Setup and Select Legal Entity menu.

2.	Choose the Legal entity for which appt. reminder has to be send on appointment cancellation and click on Set Options against that LE.

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3.	Select the option "Charge Penalty for Missed Appointment"

4.	Select the message template which is to be send with missed appointment reminder. [Combo box shows the letters with group code APPOINTMENT-REMINDER.]

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5.	Save the Legal Entity Options.

6.	Appointment Reminders will be send from the next valid log in onwards.